Privacy Policy

1. Identity of the Data Controller

The data controller responsible for processing your personal data is Finvantez, located at Justo José de Urquiza 971, F5300 La Rioja, Argentina. You may contact us at info@finvantez.com or by phone at +54 380 442-7180.

2. Legal Framework

This Privacy Policy is governed by Argentine Law No. 25,326 on the Protection of Personal Data (Ley de Protección de Datos Personales) and its regulatory decree No. 1558/2001, as well as applicable resolutions issued by the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it through our contact forms or direct communications. The categories of data we may collect include:

• Identification data: full name
• Contact data: email address, telephone number
• Business data: company name, industry, approximate purchase volume, number of active suppliers
• Communication content: the content of messages you send us
• Technical data: IP address, browser type, pages visited, and time of visit (collected automatically through cookies)

We do not collect sensitive personal data as defined under Argentine Law 25,326.

4. Purpose of Processing

We process your personal data for the following purposes:

• To respond to inquiries submitted through our contact forms
• To provide information about our supply chain diagnostic services
• To deliver diagnostic services to clients who engage us
• To comply with legal obligations applicable to our business
• To analyze website usage through aggregated, anonymized analytics data

5. Legal Basis for Processing

The legal basis for processing your personal data is your consent, provided when you submit a contact form and accept this Privacy Policy. You may withdraw your consent at any time by contacting us at info@finvantez.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, and in any case for no longer than five (5) years from the date of collection, unless a longer retention period is required by applicable law. Contact inquiries that do not result in a service engagement are deleted within twelve (12) months.

7. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers who assist us in operating this website and delivering our services, under data processing agreements that require them to protect your data
• Public authorities when required by law or court order

Any third-party service providers are required to process your data only on our instructions and in accordance with applicable data protection law.

8. International Data Transfers

If any service providers we use are located outside Argentina, we ensure that appropriate safeguards are in place before transferring your data, in accordance with Argentine Law 25,326 and AAIP guidelines on international data transfers.

9. Your Rights

Under Argentine Law 25,326, you have the following rights regarding your personal data:

• Right of access: You may request information about what personal data we hold about you.
• Right of rectification: You may request correction of inaccurate or incomplete data.
• Right of deletion: You may request deletion of your personal data, subject to legal retention obligations.
• Right to object: You may object to certain types of processing.

To exercise any of these rights, please contact us at info@finvantez.com. We will respond within thirty (30) business days. You also have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP) at www.argentina.gob.ar/aaip.

10. Cookies

Our website uses cookies to improve your browsing experience and to analyze site usage. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures are reviewed and updated as necessary to maintain appropriate security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

• Email: info@finvantez.com
• Phone: +54 380 442-7180
• Address: Justo José de Urquiza 971, F5300 La Rioja, Argentina